Please inform us as soon as possible by e-mail / contact ([email protected]) or by phone / SMS to +39 346 3030429. Costs: Unless otherwise agreed – until 15 o’clock on the day before the excursion, it is possible to cancel the reservation without charge, we will refund the full amount. After 15 o’clock on the day before the excursion or in case of non-appearance, the full amount has to be paid. In any case Go-Etna reserves their right to evaluate each late cancellation request individually.
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